We offers full-time, on-line, on-site and on-time technology facilities managements and supports. Ensuring 99.9% resources availability, pro-active upgrade and maintenance schedule with state of the art change management techniques.

Our Technical Support Services or Technical Support refers to a plethora of services by which we provide assistance to users of technology products and services such as computer hardware maintenance and repair, software products maintenance or other IT equipments. In general, our technical support services attempt to help the users solve specific problems with a product, rather than providing training, customization, or other support services. We offer technical support for other products we sell.

Oursourced Services

• On-site Technical Support
• Procurements
• Infrastructure Management
• Network Design, Installation and Managemement
• Systems Updrading & Repair
• System Integration Service
• Security Management
• Network Monitoring
• Database Management
• Data Backup & Recovery
• Document Management
• Power, UPS and Inveters
• Business & IT Consulting

Scope of Service

We understands that today every business relies heavily on Information Technology (IT) as a driver for business processes and success. It is our duty and interest to provide high level support of servers, workstation, software, intranet, internet and others devices/systems running on IT Infrastructure. This is to help our clients to achieve their vision, to reflect current trends, improve productivity as well as reduce total cost of running these infrastructures.

• On-site Technical Support
• Ensuring 99.9% Infrastructure Uptime
• Effective, reliable and on-time infrastructure support
• Ensuring availability of technical personnel whenever and wherever it is need
• Support and management of network
• Advice and recommendations for the improvement of the delivery of services
• Proactive Services to help prevent problems and increase system availability
• Ensuring stability and availability of servers and applications